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Worksite Liability! Employment Risk!

It All Comes Down to the Worksite

Every PEO’s goal is to help client companies succeed. The PEO’s infrastructure, strategy, and technology are designed to help it meet this goal. All of the PEO’s people work towards this goal. PEOs develop policies, procedures, and workflows to provide HR services, benefits, payroll, regulatory compliance, and much more to the client, all geared towards allowing the people at the company to do what they do best. In doing so, PEOs bear risk and liability.

PEO success depends on client success, and when it comes down to it, client success can be measured by what happens at the worksite. Problems at the worksite can mean problems with the company, and problems for the PEO. The PEO must keep a handle on employee relations and employment law compliance at the client worksite without always being there. Employee relations issues can easily develop into employment liability issues, ranging from workplace squabbles and hostile workplace claims to Fair Labor Standard Act (FLSA) violations and wrongful discharge claims. It can be very scary. Know More

Departments

Operations

The Marriage of CRM and HR

As industry insiders are well aware, recent years have seen the traditional PEO business model expand into a more comprehensive suite of outsourcing services.

Healthcare

The New World of Open Enrollment

When Charles Dickens famously penned these words, “It was the best of times, it was the worst of times,” he might have been speaking of the PEO industry today.

Executive Office

Driving Excellent Customer Service Results

As all of us know, the PEO industry is an extremely challenging business. The biggest determinant of that dynamic lies in the underlying economics of the industry: small margins and intensive service needs.


Columns

Statehouse Update

States and the PPACA Paul J. Richman

In last month’s column, I wrote about the National Conference of State Legislatures Annual Legislative Summit, where I attended the 2013 Health Summit.

Small Business Perspective

Will Small Business Be Left Out of Tax Reform? Dan Danner

When examining the current U.S. tax code, two things are clear: It is unnecessarily complex, and it is unfair.


NAPEO Notebook

In San Antonio, Optimism Patrick J. Cleary

Well, another NAPEO Annual Conference and Marketplace is in the rearview mirror and what a conference it was! We had a record turnout, and it was great to see so many familiar and fresh faces both. In our special conference section this month, starting on page 42, you’ll be reminded of what you experienced, if you attended—and if you didn’t, you’ll see what you missed.

NAPEO Advisor

OSHA for Telecommuters, ‘Horseplay’ or Sexual Harassment, USERRA, DOMA and Foreign Spouses, Independent Contractors William J. Schilling, Esq.

Q. Are telecommuting employees subject to Occupational Safety and Health Act (OSHA) requirements? What about workers’ compensation rules and regulations? A. OSHA has stated that it will not examine the home offices of telecommuting workers (CPL 02-00-125—CPL 2-0.125—Home-Based Worksites).


Interview

Honest, No-Nonsense, and Hardworking Mark C. Perlberg, 2014 NAPEO Chairman of the Board

Mark C. Perlberg, President & CEO, Oasis Outsourcing, West Palm Beach, Florida Education: University of Rochester (magna cum laude, Phi Beta Kappa); Boston College Law School (magna cum laude, Order of the Coif)

The Inside Word

Working Together Mark C. Perlberg

When I wrote this note, it was almost exactly one week from when I was to assume the mantle of NAPEO chairperson for the 2014 year.


Global Insights

Let’s Not Lose Our Nerve Thomas J. Donohue

No product or service is sold, no job is created, and no opportunity arises until someone—somewhere—takes a risk. Taking a calculated risk to pursue a business idea—even if it exists only in one’s head or on a crumpled cocktail napkin—has long been the bedrock of our free enterprise system.

Employment Law

How To Get It Right Tracy Stott Pyles, Esq.

Monitoring and aggressively managing leaves of absence can be the most effective approach for PEOs to control potential abuse, as one company recently learned when the U.S. Court of Appeals for the Sixth Circuit validated their handling of a very thorny Family and Medical Leave Act (FMLA) issue.


Capitol Comment

PEO Client Testifies Before House Small Business Committee on Retirement Plans Thom Stohler

Even though the federal government is in the middle of a shutdown, the House Small Business Committee continued to work this week.

 

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