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The PEO Operational Model

Down through the ages, many wise people have recognized change as a constant. These philosophers have managed to put their fingers right on the paradox of the PEO model: PEOs must perform payroll, benefits, and HR tasks for their clients according to standardized rules, with the utmost accuracy and security: the same every time.

However, at the same time, benefits programs change, worksite employees come and go, clients come and go, and the laws and regulations governing how PEOs must perform these tasks are constantly changing. It only radiates out from there:

  • The American workforce changes through HR trends and technology;
  • Local and regional economies, as well as the national economy, change;
  • Local, regional, and national market conditions change;
  • These changes bring uncertainty to the business world; and
  • PEO clients respond to these changes, their needs change, and so the PEO must change as well.
Know More



Effectively Interviewing Sales Candidates

Hiring the right sales people is tough! I recently completed training a client who just hired six new salespeople. He told me it was one of the toughest things he had done in the all the years he had been in business.


Tax Reform: As Certain as Death and Taxes?

When Benjamin Franklin said, “Nothing in this world is certain but death and taxes,” he failed to mention another certainty—tax reform. Reworking the tax law is an exercise that America has repeated every 10 to 12 years for many decades.

Legal Currents

Ethical Dilemmas Faced by PEO Attorneys

Individual state bar associations govern attorney ethics and each state takes a slightly nuanced approach to ethics training requirements.

Human Resources

Understanding Accommodations: Easier Than You Might Think

As the baby boomer generation approaches retirement and a significant skills gap becomes more evident, many businesses are facing talent shortages and an aging workforce. Small businesses are often more vulnerable to economic shifts, making talent acquisition and retention vital to remaining competitive.

Executive Office


A hunk of years ago, I discovered that a couple of decades helping senior executives grow their businesses had developed in me an innate ability to assess any organization’s predisposition to growth—usually in around 90 to 180 minutes or so.


Fitting Employee Benefits into Your PEO Service Model

In the PEO world, there are many constants in service from one company to another. Most PEOs offer human resources, payroll, and risk management. However, it seems there are variations in how PEOs choose to manage and administer their clients’ employee benefits.


Small Business Perspective

New Study: Higher Tax Rates Will Hurt Economy, Small Businesses

New research, released recently by the National Federation of Independent Business, shows that allowing tax relief on the top individual rates to expire will hurt job creation and the economy.

Statehouse Update

Identifying Opportunities and Challenges Tim Tucker

Each year, NAPEO members are asked for their input on the statutory and regulatory opportunities and challenges facing the industry in the states. Through member responses and staff input to the NAPEO Priority States Survey, the State Government Affairs Committee develops an action plan for the coming year.

The PEO Files


Allevity HR & Payroll

PEOs in the Community

Creating Positive Change in the Community Michael Gotzler

The QTI Group, headquartered in Madison, Wisconsin, is a privately owned human resources company with a rich history of growth and innovation. Founded in 1957, QTI has more than 55 years of experience providing a wide range of human resources services throughout the Midwest.

PEO Index

The Employment Index and the Economy John Slavic

The PEO Employment Index continues to show strengthening, despite a growing number of economic reports that point to the economy slowing down and unemployment going up.

PEO Stories

Chronology of a PEO Amy Wingfield

Founded in 1988 by Dell Wood, Staff One celebrates its 24th anniversary this fall. Staff One began with just two internal employees, a handful of clients, and a mission: providing a high level of personal service and always doing the best thing for its clients.

NAPEO Advisor

Illness and Injury Prevention, Employee Rights Posters William J. Schilling, Esq.

Q. OSHA suggested an illness and injury prevention program for one of our clients. Is that a specific requirement?

NAPEO Notebook

Healthcare Reform and PEOs: NAPEO is There for You Patrick J. Cleary

The week before the Supreme Court decision on Obamacare, I was in Utah visiting our members. I was in a member’s office with about a dozen of his top staff and the topic came up.

Innovation Alley

Expanding Beyond Our Comfort Borders Expanding Beyond Our Comfort Borders

A number of years ago, we began to reposition the Sequent offering away from that of a basic PEO. Drawing on what we had learned through our years in the small market space, we decided to build a more sophisticated palette of service offerings targeted to middle-market companies that are stuck between not big enough, but too big to go back.

The Inside Word

Membership Value: NAPEO’s Annual Conference Arthur L. Geiger 2012 NAPEO Chairperson President & Chief Executive Officer Avitus Group Billings, Montana

NAPEO’s Professional Employer & Marketplace 2012 will be held October 1 through 3 at the Westin Kierland Resort and Spa in Scottsdale, Arizona. The theme of the conference is all about growth: expanding market share and building your bottom line.

Global Insights

The Looming Fiscal Cliff … Tom Donohue

Unless Congress acts, at midnight on December 31, 2012, a disastrous combination of tax hikes and spending cuts will automatically take effect, threatening to plunge our economy back into recession.

Capitol Comment

The Presidential Election Thom Stohler

With Congress having adjourned for summer recess—not to return until September 10—the focus of Washington turns to the upcoming election. Here are some of the key factors to help you better understand the upcoming presidential election.

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